Frequently Asked Questions
Should I keep the link back to your website if I download the template for free?
Yes, you should keep the link-back. If you want to remove it please purchase the extended license that we offer.
Can I make modifications to your template?
You can make any necessary modification(s) in order to meet your requirements.
Is there any return policy?
Since ChocoTemplates.com is offering non-tangible, irrevocable digital goods we do not issue refunds after template purchase is made. It is your responsibility to understand what you receive
Will you install the template on my server?
Installation is a paid service which is not included in the package price.
What about the Browser Compatibility
Our templates support all major web browsers including Firefox, Safari, Chrome & Internet Explorer.
I purchased the template but haven’t received an email with download link?
Please contact us through our website.
Is it possible to use your templates to develop websites for my customers?
Yes. It is perfect for designers who want to offer their customers an affordable and high-quality design.
Are your templates compatible with any CMS?
We do not guarantee compatibility with any CMS.
Which payment types to you accept? Can I use PayPal?
Our merchant is 2Checkout and they accept all major credit cards. You can also pay with PayPal.
I’m having trouble processing the payment process. Who can help?
Our merchant, 2Checkout, handles all our payment processing. If you are having trouble with your payment processing, please contact them directly via live chat, e-mail or phone through their website.
Where are you located?
We are located in Europe, Bulgaria, Varna. Our Physical Address is 9000 Varna, Bulgaria, Western Industrial Area, Business Center Granite.
Can I use the template on multiple sites?
Yes, you can use our templates on an unlimited number of domains.